How do I rent from Dixie Does Vintage ?
Select items and add to “my wishlist”. Rental prices for all items are posted. Will Call pickups have $350 minimum, and deliveries are subject to a minimum. Delivery is based on mileage, size of the delivery crew, time and vehicle. (Minimums do not include delivery, setup, tax ect…)
Fill out the contact form with your details -when, where, and how many guests etc… and hit send! We will contact you and confirm availability of your requested date.
A proposal does NOT guarantee availability of any items. If you choose to move forward we require a 50% non refundable deposit, a credit card authorization, and signed contract.
OK, I'M FINISHED SELECTING AND READY TO COMMIT! WHAT NEXT?
Fill out contact form -the when, where, and how many guests etc… and submit. After confirming we will send a proposal with rental items, confirm availability, and delivery/ setup fees for your requested date. To confirm your rental order we require a 50% non refundable deposit, signed contract, and credit card authorization .
Your order is not confirmed unless the contract has been signed and the 50% deposit has been received. The remainder balance is due 21 days before your event.
Can I make changes to my order?
Changes to your order must be in writing may be made up to one month prior to your event date.
All changes are subject to availability and must be requested in writing (remember most pieces are one of a kind) and of equal or greater value to the invoice and contract you have signed.
So what happens in case of damage or loss?
Yes, it occasionally happens and yes, you are responsible for all items from the time of delivery or will call pick-up until returned. A 10% damage waiver is included in each invoice to protect against missing flatware, chipped china and glassware, and expected wear and tear on our rentals. If the furniture is maliciously damaged and in need of professional restoration, you will be billed for the repair or replacement of the furniture.
Texas weather can be unpredictable and Dixie Does Vintage rentals are not weather-proofed, therefore, we require clients to provide a back-up plan for any outdoor events. We want to ensure that our rental items are taken care of, secure, and protected from weather at all times.
We charge for broken, damaged, and unreturned items including missing equipment such as containers, totes, packing and moving supplies. If the item is fixable, you are liable for the repair cost. If the item is beyond repair and needs to be removed from inventory, we will assess the value at three to five times the rental rate or replacement cost. Dixie Does Vintage requires a credit card on file. Fee’s for non-repairable or unreturned items will be accessed on a case by case basis and charged to the credit card on file. Replacement fees vary according to each item and may be obtained prior to renting.
Tell me about delivery? What if I want to pick up?
Delivery is based on mileage, size of the delivery crew and vehicle needed. There is a minimum rental order for deliveries (not including tax and delivery fees) Deliveries generally begin at $150. (Late night retrievals incur additional charges)
If you do not need delivery you can pick up small items (no vintage games, furniture, or china) at our East Dallas location by appointment. Will call pick up has a $350 minimum. All rental items must be transported inside an enclosed vehicle such as an SUV or box truck. Dixie Does Vintage reserves the right to decline pickup if the vehicle is deemed unsuitable for transportation and could possibly cause damage to our items.
Tabletop and China Rentals
Dixie Does Vintage is proud to offer our beautiful vintage china for your event. Our vintage china collection is more delicate than commercial catering china and never should be washed in a dishwasher. China must never be subjected to extreme heat such as a microwave, stovetop, oven, or broiler. It is your responsibility to inform your wedding planner or caterer of this to ensure the china is properly handled and repackaged.
All china, glassware, and flatware is given to you clean, sterilized and ready to use. Please keep in mind the vintage silver plate flatware has a patina that comes from age, is mismatched, and sometimes has an occasional bit of tarnish.
After use please instruct your caterer to scrape, empty glassware of liquids, and rinse all china, glassware, and flatware before returning in crates and totes or an additional cleaning fee of $300 will be assessed.
Does Dixie Does Vintage Will Set your Tables!
Dixie absolutely loves to style headtables and tabletops, décor, and other props.
We are also happy to work with your venue or day of coordinator, wedding planner, or you directly to bring your vision into reality by arranging all the small details that make a big difference for your big day. Just send us an email to discuss what you’re looking for.